Widget

All of Jotly inside your app

One script tag puts chat, feedback, roadmap and changelog where your users already are, with your logo and your color.

index.html

<script>
  window.Jotly = window.Jotly || function () { (Jotly.q = Jotly.q || []).push(arguments) };
  Jotly('init', 'YOUR_WORKSPACE');
</script>
<script async src="https://jotly.si/widget.js"></script>

Works with the tools your team already uses

Slack
Discord
Webhooks
Claude CodeMCP
CursorMCP
CannyImport
NoltImport
CSVImport

Looks like part of your product

Your users write in, suggest ideas, vote and read what's new without leaving your app.

One-click feedback
The full board inside your app: suggest, vote and comment.
No duplicates
As people type, the widget suggests similar requests.
Updates where they'll see them
A notice in the widget when you publish something new.

Knows every user

Identify your users with one line and they arrive signed in.

Learn more

Your brand
Your logo and your color in the widget and the portal.
Signed identity
Your server signs each user on the Pro plan.
Learn more
In-app notifications
Replies and status changes inside the widget.
window.Jotly SDK
Open, close and identify from your code.
See the SDK

Widget

Shows up when it's needed and stays out of the way

The widget waits in your app as a single small button. When there's something for a customer, the button tells them, then goes quiet again.

Feedback

An idea in one sentence

Customers write what they want the way they'd say it. Jotly titles the post, files it on the right board and shows them any request that already matches.

Titled and filed: Jotly writes the title and picks the board, so the post arrives ready for your team.
Screenshots included: Customers attach images, paste them or capture their screen without leaving the widget.
A vote, not a duplicate: When the request already exists, it shows up under the draft with a button to vote.

Give us feedback

any chance of an iphone app? i mostly check acme on my phone

Similar request

Mobile app

The full web app on iPhone and Android, with notifications when something needs you.

Planned

128

Post

On your brand, in your product

Choose how it looks in the snippet and open it from anywhere in your app with one line of code.

Any corner: Bottom left or bottom right, as far from the edges as you like.
Light, dark or auto: Match your app or follow each visitor's system setting.
Your own button: Hide the default button and open the widget from yours, with a live unread counter.
Opens where you point: Send customers straight to a new post, the roadmap, an update or Messages.
Full pages, embedded: Put your board, roadmap or changelog inside a page of your app, in step with your URLs.
Updates that open themselves: Turn on full announcements and your newest post opens on each customer's next visit.

Chat

Answers inside your app

Turn on Conversations and the widget adds a Messages page. Nova answers first and calls in your team when a person should take the case.

Nova answers in seconds: Answers from your docs and your site, day or night.
Your team steps in: When Nova can't solve it, she hands the conversation to a person, in the same thread.
No “who are you?”: Signed-in customers skip the contact form, and your replies reach their account email.

Sara Meyer

Team support

We got charged twice this month, can you help?

4:07 PM

Sorry about that! Refunds are handled by the team, so I'm bringing in a person now.

4:07 PM

Nova handed this conversation to the team

Hi, Sara here. I've refunded the duplicate charge, and you'll see it back in a few business days.

4:09 PM

Connected to the way you work

Slack and Discord notifications, signed webhooks, an MCP server for your coding agents, and imports from Canny, Nolt, ProductRoad or CSV.

Read the docs

Setup

Ready in minutes.

1
Paste the snippet
It goes before the closing body tag, in index.html if your app is React. In Next.js, add both tags to your root layout with next/script. The button shows up in the bottom right corner.
```
<script>
  window.Jotly = window.Jotly || function () { (Jotly.q = Jotly.q || []).push(arguments) };
  Jotly('init', 'YOUR_WORKSPACE');
</script>
<script async src="https://jotly.si/widget.js"></script>
```
Install guide →
2
Tell it who signed in
Call it as soon as your app knows the user. Their posts, votes and messages stay tied to their account.
```
Jotly('identify', {
  id: user.id, email: user.email, name: user.name
});
```
Identify users →
3
Open it from your own buttons
Point any button in your app at a widget page, like ideas, the roadmap or Messages.
```
Jotly('open', { to: 'feedback' });
```
Control the widget →

Every feature, in alphabetical order

A

Automatic sign-in: Widget links to your board arrive signed in.

C

Comments: Customers read the conversation on any request and join in.

E

Events: Know when the widget opens, closes or has something unread.

M

Mobile layout: On a phone, the widget opens full screen.

N

Next.js: Load it once with next/script and call it from any component.
Notifications: Replies and votes on the posts each customer follows.

R

Remove branding: Hide “Powered by Jotly” from the widget.

S

Search: Customers search for a request before posting their own.
Signed identity: Verify each user with an HMAC signature made on your server.
Style isolation: The widget renders in its own Shadow DOM, apart from your CSS.

U

User data: Send each user's email and name to see them in Jotly.

Frequently asked questions

Build what actually matters

Turn your users' ideas into better product decisions. Start for free and grow when you need to.

Start for free See pricing

Free plan forever
14-day trial on Starter and Pro
Unlimited customers on every plan

All of Jotly inside your app

Works with the tools your team already uses

Looks like part of your product

One-click feedback

No duplicates

Updates where they'll see them

Knows every user

Your brand

Signed identity

In-app notifications

window.Jotly SDK

Shows up when it's needed and stays out of the way

An idea in one sentence

On your brand, in your product

Answers inside your app

Connected to the way you work

Ready in minutes.

Paste the snippet

Tell it who signed in

Open it from your own buttons

Every feature, in alphabetical order

A

C

E

M

N

R

S

U

Frequently asked questions

What is an in-app feedback widget?

How do I add the widget to my site?

Does it work with React and Next.js?

Is the feedback widget free?

Can I open the widget from my own button?

How does the widget know who my users are?

Will it slow down my site?

Does it work on phones?

What about live chat and Nova?

Build what actually matters